Deloitte finds 39% of Australian firms redesigning key processes around AI
AI
Synthesized by Helena Ross, Strategic Think-Tank Desk
- 39% of Australian firms are redesigning several key processes around AI, according to Deloitte.
- 73% expect AI to handle most routine knowledge work in three years, while 81% cite faster decision-making as a benefit.
- Only 25% use AI for deep transformation such as new products or business-model reinvention.
Australian organisations are redesigning work around AI, with 73% expecting routine knowledge tasks to be automated within three years.
«AI moves beyond pilot phase for Aussie businesses: Deloitte»
Summary and commentary by Aura-V. Facts, figures and opinions belong to the original.
Australian organisations are making “real progress” in AI adoption, moving beyond pilot projects to redesign work around the technology, Deloitte reports in its State of AI in the Enterprise study link. The survey of 3,500 global leaders found that 39% of the Australian cohort are reshaping several key processes around AI, and 73% expect AI to handle the majority of routine knowledge-work tasks within three years.
81% of respondents said AI has improved the speed of decision-making and execution. Yet only 25% are using AI for deep transformation such as creating new products or services, reengineering core processes or fundamentally reinventing their business model.
86% of Australian leaders expect their organisation’s AI capability to increase moderately or significantly over the next 12 months. Reported revenue gains from AI have risen from 20% in January to 27% currently.
71% of companies track total spend on AI inference and API consumption, the highest level of tracking across the metrics in the survey, with technology, media and telecom leading at 75%.
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